Write to us
There is a person at the other end, not a helpdesk. You will get a reply, usually within a couple of days.
If a specific site got the wrong verdict, it is quicker to report it straight from the extension. The domain and the whole assessment come along, so we can see exactly what went wrong.
Other ways in
Do you own a site we assessed wrongly? There is a set procedure on the page for site owners. You do not need a lawyer to get a mistake corrected.
Found a security hole? Write to us with the subject "Something else", and please say how you found it. We reply, we fix it, and we sue nobody for having looked.
Want to know how it works? Most of it is already under How it works and in the FAQ.

